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Operational excellence through efficient organisation
In Stora Enso's management model Excellence 2005 (Total Quality Management), all units work continuously towards the improvement of their operations, competitiveness and financial performance through the systematic assessment and enhancement of operations within the framework of Performance Excellence Criteria. Benchmarking is likewise used for the sharing of best practice and the transfer of knowledge. In 2001 the Finnish Quality Award was presented to the Oulu Mill in Finland. In 2000 the national winner was the wholly-owned subsidiary Laminating Papers, and in 1998 the Veitsiluoto Mill, Finland. Total quality management has led to a clear improvement in profitability and strengthened our common values.
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