Operations in 2002 Quarterly Data and Key Figures Board Report Consolidated Financial Statements Parent Company Financial Statements Financial Notes Auditors’ Report The Share Corporate Governance

	Operations in 2002 Value Creation Market Sales and Deliveries Financial Result Non-recurring Items Financing and Capital Expenditure Risk Analysis Risk Management Funding and Financing Costs Interest Rate Risk Financial Credit Risk Customer Credit Risk Supplier Risk		Reports 2002  >  Financials 2002  >  Operations in 2002  >  Funding and Financing Costs  >  Customer Credit Risk Customer Credit Risk Outstanding customer receivables represent a credit risk under which the Group could lose money; accordingly it applies credit control on the receivables portfolio and rates customers on their financial performance. The Group watches larger exposures very carefully because of the impact any default could have on results. As can be seen from the Receivables per customer graph almost 50% of outstanding accounts are from the largest 5% of customers. Group receivables are mainly from Western Europe, the USA and Canada, accounting for 86% of the total, as compared with sales to these areas of about 82%. Inside Western Europe the largest accounts receivable are from the UK, France, Germany, Finland and Italy, accounting for 65% of the total.