One essential step for the development of management practices and working conditions is to extend the coverage of Stora Enso’s Employee Satisfaction Surveys to all units. Utilisation of the web-based Stora Enso Survey System in evaluating employee well-being has increased during 2004. The main element of this system is the Stora Enso Employee Satisfaction Survey, which is based on a standardised 52-item questionnaire available in 15 languages. Four indexes, focusing on different aspects of employee well-being and management practices, are calculated on the basis of respondents’ answers to certain sets of questions. These indexes are:
The survey has so far covered units with a total of about 14 000 employees and will eventually be used throughout the Group as a benchmarking tool.
