Policies and principles
Living up to CSR Principles - supported by the various tools listed below.
Governance
Clear governance structures promoting accountability.
Objectives
Clear and ambitious objectives promoting continuous improvement.
Tools for implementing commitments and objectives
- Unit implementation and business processes
CSR priorities and action plans indentified by all units. CSR included in investment decisions, annual planning and performance reviews.
- Training
Comprehensive CSR training provided to employees. CSR unit co-ordinator network established and working.
- Principle-specific programmes
Tools and programmes in place to further the implementation of each CSR principle.
Performance measurement and reporting
Comprehensive performance measurement system in place. Continuous improvements in assured sustainability reporting.
Quality assurance
Comprehensive internal and external assurance systems in place.
Stakeholder engagement
Systematic and pro-active engagement with an ability to understand material issues for stakeholders.
Supply chain management
Comprehensive supplier monitoring system in place. CSR issues integrated systematically into sales and marketing processes.
